I Love My New iPhone But…
April 7th, 2008
So, I waited out my old Verizon contract, and went to AT&T mainly for the iPhone. I was really excited, because I have been a big fan of the user experience offered by the iPhone. However, there was one user experience aspect that I failed to consider - AT&T’s network. My user experience (at least with the calls) has been nothing but negative compared to my previous provider, Verizon. I am sure this is not the case elsewhere, but in Savannah Verizon is simply the best provider. My iPhone doesn’t work at the office. My wife’s Pantech Duo doesn’t work at her school, and neither of our phones consistently work at home (and we don’t have a home phone line - so this is a big deal). Unless something changes in the next few days - our phones are going back to AT&T and I will probably go back to my old XV6700 smartphone with Verizon.
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7 comments on “I Love My New iPhone But…”
01
Or, you could pull out the AT & T card, unlock the iphone, and put back ur Verizon card
02
i had opposite problem..
I couldn’t get verizon at home office and 6 years later they admit my neighborhood is in a dead zone because of a hill between the tower and house.
Havent had that issue with att and have actually gotten better coverage here in CO then i did with verizon. And haven’t had a bad customer service experience yet either.
03
I’ve had that feeling ever since the iPhone was announced as an AT&T only product, and have resisted the temptation to switch. Also, I was under the impression that unlocked iPhones would work on T-Mobile and whoever else has the same format as AT&T’s network, but that they wouldn’t work on Verizon.
Anyway. Full sympathies from another who feels stuck on bad Verizon phones because of the good network. All carriers are awful; it’s just a matter of how awful they are and in what areas.
04
Man Dave - that stinks! I switched from T-Mobile to AT&T in Denver, CO and I pretty much have the exact same level of service. The iPhone is so sweet - 8 months later and I still use it to the fullest potential. I hope something changes for you and your wife, I’d hate to hear that you can’t have an iPhone
05
May I offer an opposite suggestion? Lobby Apple to have AT&T improve service in your area! With four more years left on their exclusive agreement, both parties lose if YOU (the customer) don’t get the promised “more bars in more locations” marketing stance that AT&T is pushing?
I enjoyed my CDMA-based service with Verizon. It was stellar. However, I don’t regret switching to the iPhone. AT&T has improved service in my city, especially near my home. Yet AT&T still needs to step up its service availability, especially with Apple prepping a new 3G version of the iPhone for summer release. As I suggested, talk to Apple! Get your other iPhone-lusting friends to do so as well.
Enjoy!
06
@Aaron - I have actually done both! I really want to see it work, but sadly I had to already send back my iPhone (they only give you 14 days to try it out). I am back with Verizon - and while I don’t like my phone that much, the call quality is near perfect. Anyway, I complained to both AT&T and Apple. Hopefully they will resolve the situation - and maybe in two years I can have an iPhone (probably version 3 by then, lol).
07
Hey: have you gone back to to verizon yet..?
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